Support

Having Problems?

If You have a problem, you can first check out our Frequently-Asked Questions (FAQ) list for Ksharim XI .

If the information you need is not there, you can e-mail your question to our Tech Support staff at support@panergy.co.il

Ksharim XI Frequently Asked Questions (FAQ)

  • What file format can I convert from Word for Windows 2 / 6 / 7 / 97 / 2000 /XP /2003 ?
    All files with .doc suffix - this is the regular "Save" in Word.
  • What is the format RTF?
    When you translate a Mac file to a Word for Windows file by Ksharim XI, you get
    a file in RTF format. This format is readable by Word 2 / 6 / 7 / 97 / 2000 / XP.
  • Where should I put the file I want to convert?
    Always make sure that you copy the original file to your hard disk before
    starting the conversion. Converting it from a floppy disk may cause problems.
  • Why did the conversion not succeed?
    If the translation doesn't work, try to give more memory to Ksharim 7.